Cases

Enhancing IT governance models of the Tax and Customs Administration in Portugal

The general objective of the technical assistance program is to offer technical support to national stakeholders, who themselves aim to contribute to institutional, administrative, and growth-sustaining structural reforms in Portugal. Specifically, the Portuguese Tax and Customs Administration is seeking to benefit from a critical appraisal of the IS/IT governance model and of the benefits management framework, to enhance its capacities and to support the rollout and improvement of the model that it has been implementing. The project is funded by the EU under the Structural Reform Support Service delivered by DG Reform.

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